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Frequently asked questions
Shipping & Returns
How do I track my order?
How do I track my order?
You will receive a tracking number once your order has shipped. Use this number on our website to track your package.
What is your return policy?
What is your return policy?
We accept returns within 30 days of receipt. Items must be unused and in original packaging. For full details, please visit our Returns page.
Do you offer exchanges?
Do you offer exchanges?
Yes, exchanges are available within 30 days of receipt. Contact our customer service for assistance with exchanges.
How long does shipping take?
How long does shipping take?
Shipping typically takes 4-6 business days. Please allow an additional 1-2 days for order processing.
Frequently asked questions
Orders & Payment
Can I change or cancel my order?
Can I change or cancel my order?
Once an order is placed, it is processed immediately. Contact customer service ASAP for possible adjustments or cancellations.
Do you ship internationally?
Do you ship internationally?
Yes, we ship worldwide! Additional fees and delivery times may vary depending on your location.
How do I use a discount code?
How do I use a discount code?
Enter the discount code during checkout in the designated field to apply it to your order.
What payment methods are accepted?
What payment methods are accepted?
We accept major credit cards, PayPal, and other secure payment options available during checkout.
Frequently asked questions
Support & Other Questions
How do I contact customer support?
How do I contact customer support?
You can reach our customer support team via the contact form on our website or by emailing us directly.
Do you have a size guide?
Do you have a size guide?
Yes, we provide a size guide on each product page to help you choose the best fit.
How do I care for my items?
How do I care for my items?
Each product comes with care instructions. Generally, we recommend following standard garment care guidelines.
Do you offer gift wrapping?
Do you offer gift wrapping?
Yes, we offer gift wrapping for select items during checkout. Perfect for special occasions!